Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

• Name and email address
• Profile information (if provided)
• Payment and billing information for subscriptions and credits
• Communication preferences and account settings

Image Data

Our Service processes the images you upload for AI veneers generation, including:

• Original dental/facial images you upload
• AI-generated veneers visualization images
• Image metadata (file size, format, upload timestamp)

Usage and Technical Data

We automatically collect information about your use of the Service:

• IP address and geolocation data
• Device information (type, operating system, browser)
• Usage patterns (features used, session duration, credits consumed)
• Log files and error reports
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide AI veneers visualization and platform functionality
• Image Processing: To analyze uploaded images and generate AI-powered veneers previews
• Account Management: To create and manage your account, process payments, and handle subscriptions
• Service Improvement: To analyze usage patterns, improve our AI algorithms, and enhance user experience
• Communication: To send service-related notifications, updates, and promotional materials (with consent)
• Security: To detect fraud, unauthorized access, and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To provide the Service you've requested
• Legitimate Interests: For service improvement, security, and business operations
• Consent: For marketing communications and optional features
• Legal Obligations: To comply with applicable laws

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Service (cloud storage, payment processing, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or sale of assets (users will be notified)
• Aggregated Data: Non-personally identifiable, aggregated usage statistics for research and improvement purposes

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with access controls
• Regular security audits and monitoring
• Employee training on data protection practices

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information as follows:

• Account Data: Until you delete your account or request deletion
• Image Data: For the duration of your account plus 30 days, unless deleted earlier upon request
• Usage Data: Up to 2 years for analytics and service improvement
• Legal Obligations: Longer periods may apply for legal, regulatory, or security purposes

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Consent Withdrawal: Withdraw consent for optional processing activities

You can exercise these rights through your account settings or by contacting us.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookies through your browser settings, though this may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.